Jennifer Wilson posted on January 21, 2011 07:00
If you are reading the blog here at SmallWaterSupply.org, you're likely growing in computer proficiency or already fairly handy. Websites like ours house an endless wealth of information right at your fingertips. Other types of sites were built to help people communicate directly with each other.
The most popular site of this type, also called a social network, is Facebook. You might already know about creating a personal profile on Facebook and becoming "friends" with your real life friends, family and colleagues.
An additional feature of Facebook is the ability for a non-person entity, like a business, to create a page that people can "like". Pages are great ways to communicate with the public about your water supply in a format that they are already using.
3 Benefits of a Facebook Page
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Easier to maintain than a website - Maintaining a Facebook page requires no technical, graphic design or programming skills. It is very user-friendly with a lot of "help" pages if you are unsure.
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Built-in ability to find the people you know - It's hard to get people to visit your website. Facebook is designed to make it easy for people in your town to find you.
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Free communication tool - We know how much paper and printing and stamps cost these days. You can use Facebook as a way to get your message heard for less cost and also solicit feedback from customers.
We plan to share more ideas and tips about using Facebook Pages over time with you. SmallWaterSupply.org sees a lot of opportunity in this tool to help you improve your customer service. If you're interested, we'd even be more than happy to help you set up your own Facebook Page.
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